1-833-83-MATCH info@caregivermatch.com

Criminal Record Checks

Clients deserve Peace of Mind

As part of obtaining and maintaining active status as a Caregiver with CaregiverMatch, you must have an annual Criminal Record Check (CRC) completed.

We know… getting your CRC each year can be a pain! However, it’s important for Clients to know that they are dealing with trustworthy Caregivers. So, with that in mind, we really appreciate you meeting this requirement on an annual basis!

We have two simple options to obtain your annual CRC, which are described for you below.

 

2 Easy Options to get your Criminal Record Check

Option 1 – Visit your Local Police Station

You can renew your CRC at your local police station. Some police stations offer a rush service, or same day service, and others have a wait time of days or weeks to receive it. Please double check when you will receive your copy.

Once you receive your CRC, please send your copy to CaregiverMatch in one of the following ways:

  • Scan and email it to us at info@caregivermatch.com
  • Fax it to our confidential fax at 1-833-84-MATCH
  • Mail it to our office at 100 Gloucester Street, Suite 640, Ottawa, ON, K2P 0A4

Option 2 – Order it through CaregiverMatch

If you would like CaregiverMatch.com to order your CRC for you, please follow these short steps below:

  • Download and print our Authorization Form (Click Here)
  • Download and print our Declaration Form (Click Here)
  • Photocopy two pieces of valid ID (List of acceptable ID is below
  • Send the Authorization Form and Valid ID to us using one of three options:
  • Scan and email it to us at info@caregivermatch.com
  • Fax it to our confidential fax at 1-833-84-MATCH
  • Mail it to our office at 100 Gloucester Street, Suite 640, Ottawa, ON, K2P 0A4
  • In the email, fax or mail, include the following statement: “I, , hereby authorize Caregiver Match Inc. to charge my CaregiverMatch Stripe account for $50 (plus GST/HST) for the cost of my Criminal Record Check.” NOTE: Please sign this statement if it is on paper (No need to sign an email).
  • Once we receive your authorization information above, the CRC takes only 2 business days!

Important Note about Account Suspension

Unless we receive a CRC that is less than 1 year old, we can not activate a new Caregiver Profile for you. If you are an approved and active Caregiver in our system and your CRC expires, your account will be placed on Temporary Suspension until the renewed CRC is submitted to us. During Temporary Suspension, you are not able to book any shifts through our system.

Acceptable forms of Identification for CRC

In order to submit an authorization for CRC with CaregiverMatch, you must fill out the authorization form listed above and include two pieces of identification with it. The following pieces of identification can be submitted with your application for a Criminal Record Check through CaregiverMatch:

Photo ID:

  • Driver’s license (from any Canadian province or territory)
  • BYID Card
  • Canadian or foreign passport
  • Canadian citizenship card
  • Possession and Acquisition License (PAL Card)
  • Permanent Residency Card
  • Certificate of Indian Status
  • Canadian Military Employment Card or Canadian Military Family ID Card
  • Ontario Photo Identification Card

Non-Photo ID:

  • Birth Certificate
  • Baptismal Certificate
  • Hunting License
  • Outdoors Card
  • Canadian Blood Donor Card
  • Immigration Papers

NOTE: Health Cards can not be accepted for identification purposes under the Health Cards and Numbers Control Act, 1991, Section 2.2(1). Social Insurance cards are not to be photocopied and therefore are also not acceptable.

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